Support
We usually reply within 1–2 business days.
Contact us: for any questions, feedback or problems with the app, email [email protected] or use the contact form.
Frequently asked questions
How do I join a house?
The house owner sends you an email invitation from the app (House → Invite member). Open the link in the invitation on your iPhone and the app will join you automatically.
How do subscriptions work?
Premium is an auto-renewable subscription purchased through Apple. One Premium subscriber unlocks Premium features for their whole house. You can switch plans or cancel anytime in the app (Profile → Manage subscription) or in your device's App Store subscription settings.
Do all house members need to pay?
No — Premium follows the house owner's plan. If the owner subscribes, the whole house gets Premium features. Members don't need their own subscription.
I'm not receiving push notifications
Check that notifications are allowed for Household Chores in Settings → Notifications on your iPhone, and that you are a member of a house.
Delete your account
You can permanently delete your Household Chores account and all data associated with it (profile, house membership, tasks, completions and points) at any time:
In the app: Profile → Delete account. Deletion is immediate and irreversible. House owners are first asked to transfer ownership or remove all members — the app will guide you.
By email: if you no longer have the app installed, send a deletion request from your registered email address to [email protected] and we will delete your account and all associated data within 30 days.
Privacy
See our Privacy Policy.